How can I subscribe to TV packages through du App or My Account?
Subscribe effortlessly with our technician-approved steps using either the du App or My Account. Enjoy a smooth and secure subscription process with du’s official channels. Subscribe via the du App Pro Tip: Keep your du App updated for the best performance and enhanced security. Subscribe via My Account Why This Works Need help? Call 155 […]
How do I record an entire TV series on du TV?
Recording a TV series on du TV is simple when you follow these technician-recommended steps to ensure seamless scheduling. Step 1: Confirm the Series Is Recurring Only recurring events (e.g., weekly episodes) can be recorded as a series. To verify: Step 2: Schedule Your Series Recording Step 3: Activate the Series Recording Pro Tip: Low storage? Delete older recordings via Menu […]
How Do I Search for TV Channels on the du App?
Finding your favorite channels should be effortless! Follow these technician-approved steps to navigate the du App like a pro. For the smoothest experience, ensure you’re using the latest app version (menu layouts may vary in older versions). Step 1: Access the Channel Search Tool Pro Tip: Update your app via Google Play or the App Store to avoid missing features. Step 2: Search […]
How Many du TV Services Can I Have at Home?
Great question! du makes it easy to enjoy TV entertainment across multiple rooms. While there’s no strict limit on subscriptions, follow these technician-approved guidelines to ensure seamless performance and safety. Step 1: Assess Your Home Setup Pro Tip: Use a surge protector for multiple devices to prevent damage from power spikes. Step 2: Optimize Network Performance Pro Tip: Book a free home […]
What Are the Charges for the du Home Plan Package?
We believe transparency is key when choosing your home services! Below is a clear, technician-verified breakdown of du Home Plan fees to help you plan confidently. For the latest promotions or payment support, visit du.ae/support or call 155. Step 1: Understand Upfront Costs When signing up for your du Home Plan for the first time, you’ll encounter: Pro Tip: Reduce […]
How Can I Troubleshoot My TV Service Through My Account?
We understand how frustrating TV glitches can be—don’t worry, you’re not alone! du’s technician-approved self-service portal in My Account lets you resolve common issues in minutes. Follow these steps to fix problems like audio/video errors, recording failures, or channel searches: Step 1: Access the TV Troubleshooting Tool Pro Tip: Use the latest version of Chrome, Safari, or Edge for optimal […]
