World Calling Pack Countries & Free Minutes
Stay connected with du’s International Bundles for Home Services, offering free minutes to multiple countries worldwide. Check the table below to see which destinations are included in each bundle. 2000 Free Minutes 1000 Free Minutes 500 Free Minutes 250 Free Minutes Bangladesh Australia Bhutan Argentina Brazil Bermuda Cambodia Austria Canada Brunei Czech Republic Bahrain China […]
Where Can I Learn More About the Fixed Number Portability Service?
If you’re considering porting your fixed number to du, we’re here to help with expert guidance every step of the way. Step 1: Visit a du Retail Store Pro Tip: Find your nearest du store using our store locator. Step 2: Contact Our Call Center Call 155 for 24/7 assistance. Pro Tip: Have your fixed-line […]
What Is Fixed Number Portability (FNP)?
Fixed Number Portability (FNP) is a permanent service that gives you the freedom to switch operators while keeping your existing fixed-line number. Here’s what you need to know: Step 1: Keep Your Fixed Number When Switching Pro Tip: Keeping your existing number helps maintain business continuity and prevents service disruptions. Step 2: Ensure You Are […]
What Are the Top Reasons to Port Your Fixed Number to du?
Switching your fixed number to du comes with exclusive benefits designed to enhance your experience. Here’s why making the switch is a great choice: Step 1: Access Exclusive Offers Pro Tip: Check du.ae/support for the latest offers on fixed-line services. Step 2: Experience Unmatched Customer Satisfaction Pro Tip: Our technician-approved porting process makes switching seamless […]
What Are the Benefits of Fixed Number Portability?
Fixed Number Portability (FNP) gives you the freedom to switch operators while keeping your existing number. Here’s why it’s a great choice: Step 1: Keep Your Existing Number Pro Tip: Keeping the same number means avoiding disruptions in professional and personal communication. Step 2: Enjoy Complete Flexibility Pro Tip: Compare available du Home plans to […]
How Much Does the Fixed Number Portability Cost?
Transferring your fixed number to du is designed to be both transparent and cost-effective. Follow these technician-approved steps to understand the charges involved. Step 1: Understand the No Additional Charges Policy Step 2: Pay the Standard Activation Charge Pro Tip: Review your du Home plan details to confirm the standard activation fee applicable to your […]
How can I subscribe to TV packages through du App or My Account?
Subscribe effortlessly with our technician-approved steps using either the du App or My Account. Enjoy a smooth and secure subscription process with du’s official channels. Subscribe via the du App Pro Tip: Keep your du App updated for the best performance and enhanced security. Subscribe via My Account Why This Works Need help? Call 155 […]
How do I record an entire TV series on du TV?
Recording a TV series on du TV is simple when you follow these technician-recommended steps to ensure seamless scheduling. Step 1: Confirm the Series Is Recurring Only recurring events (e.g., weekly episodes) can be recorded as a series. To verify: Step 2: Schedule Your Series Recording Step 3: Activate the Series Recording Pro Tip: Low storage? Delete older recordings via Menu […]
How Do I Search for TV Channels on the du App?
Finding your favorite channels should be effortless! Follow these technician-approved steps to navigate the du App like a pro. For the smoothest experience, ensure you’re using the latest app version (menu layouts may vary in older versions). Step 1: Access the Channel Search Tool Pro Tip: Update your app via Google Play or the App Store to avoid missing features. Step 2: Search […]
How Many du TV Services Can I Have at Home?
Great question! du makes it easy to enjoy TV entertainment across multiple rooms. While there’s no strict limit on subscriptions, follow these technician-approved guidelines to ensure seamless performance and safety. Step 1: Assess Your Home Setup Pro Tip: Use a surge protector for multiple devices to prevent damage from power spikes. Step 2: Optimize Network Performance Pro Tip: Book a free home […]
