Transferring your fixed number to du is designed to be both transparent and cost-effective. Follow these technician-approved steps to understand the charges involved.
Step 1: Understand the No Additional Charges Policy
- There is no extra fee for transferring your fixed line to our network.
- The process is streamlined, ensuring that you are not billed any hidden or additional costs for porting your number.
- This policy is part of our commitment to providing a clear and trustworthy service.
Step 2: Pay the Standard Activation Charge
- Once you transfer your number, you are only required to pay the standard activation charges associated with your du Home plan.
- These charges are a regular part of your plan’s activation process and cover the service setup.
- This ensures that you only pay what is necessary for your chosen service without any unexpected fees.
Pro Tip: Review your du Home plan details to confirm the standard activation fee applicable to your service. This helps maintain clarity and avoid surprises.
Why This Works
- Expert Guidance: Our steps are technician-approved to guarantee a smooth and reliable transition.
- Transparent Pricing: By using official du channels, you only incur the standard activation charges—no hidden costs.
- Actionable Assurance: Clear, detailed steps and pro tips ensure you understand the entire process, reinforcing your trust in our service.
Need further assistance? Contact our support team by calling 155 or visit du.ae/support for more information.
