Call Forward allows you to divert incoming calls to another phone number—whether it’s a mobile, home, or business number, within the UAE or internationally.
Types of Call Forwarding & Activation Steps:
| Forwarding Type | Activation | Status Check | Deactivation |
| All Calls – Forwards all incoming calls to another number | Dial *21, enter the forwarding number, then press # to confirm. | Dial *21#, listen to the automatic voice message. | Dial #21 to deactivate. |
| When Busy – Forwards calls when your line is busy | Dial *67, enter the forwarding number, then press # to confirm. | Dial *67#, listen to the automatic voice message. | Dial #67 to deactivate. |
| No Reply – Forwards calls if you don’t answer within 30 seconds | Dial *61, enter the forwarding number, then press # to confirm. | Dial *61#, listen to the automatic voice message. | Dial #61 to deactivate. |
Why This Works
- Never Miss a Call: Stay reachable even when you’re away from your landline.
- Flexible & Customizable: Choose different forwarding options based on availability.
- Easy Setup: Activate, check status, or cancel in seconds with simple codes.
- Works Across Networks: Forward calls to du, Etisalat, or international numbers.
For more details, visit du.ae/support or call 800 155.
