Unlocking Amazon Prime’s benefits with your du Home Plan is simple! Follow these technician-approved steps to activate your subscription securely and start streaming in minutes. For seamless setup, ensure you’re connected to your du Home network during registration.
Step 1: Prepare for Activation
- Update the du App: Ensure you’re using the latest version (via Google Play or the App Store).
- Connect to du Wi-Fi: Registration must be done on your du Home network for verification.
Pro Tip: Confirm your plan’s eligibility for the Amazon Prime offer in My Account.
Step 2: Subscribe via the du App
- Log in to the du App and navigate to your Home Plan dashboard.
- Tap the Menu icon (⋮) next to your Home Plan.
- Select “Streaming Offers” from the dropdown.
- Click “Subscribe” next to the Amazon Prime offer.
Pro Tip: Enable auto-pay in My Account to avoid service interruptions.
Step 3: Enjoy Amazon Prime
- After activation, you’ll receive a confirmation email with login details.
- Access Prime benefits on any network (mobile data, public Wi-Fi, etc.).
Pro Tip: Link Prime Video to your TV via the du set-top box for 4K streaming—call 155 for setup help.

Need Help?
- Call du’s 24/7 support at 155 for instant troubleshooting.
- Visit the du Support Hub for FAQs or live chat.
Why This Works
- Secure activation: Registration through the du App ensures your account is verified and protected.
- Seamless integration: du’s partnership with Amazon Prime guarantees instant access to exclusive content.
- Expert support: Technicians resolve 90% of activation issues remotely via 155, minimizing downtime.
For trusted service, always use du’s official channels: the du App, Support Hub, or 155. Lights, camera, Prime! 🎥🔑
Still Stuck?
- Book a free home visit via the du App for hands-on assistance.
- Explore bundled offers (e.g., Prime + Netflix) for added savings—ask our team how!