What is Return Last Missed Call for Landlines?
The Return Last Missed Call feature helps you identify and call back the last number that contacted you. How Does It Work? 1. Retrieve the Last Missed Call 2. Redial the Last Dialed Number Pro Tip: If the number is private or blocked, it may not be available for redial. Step 2: Redial the Last […]
Where to find Land DM No/Municipal No for Home service orders?
When ordering Home services through our online shop, you will be asked to provide a Municipal Number (DM No.) for your villa. This helps us identify the available services at your location. You can find this number on your Ejari contract or Title Deed. How to Locate and Enter Your Number Correctly: From Your Ejari […]
Can I Use One Landline Number in Two Different Rooms as a Parallel Line?
Yes, you can have the same landline number in two different rooms as a parallel line. However, both lines cannot be used simultaneously—only one call can be active at a time. How It Works Why This Works For setup assistance, visit du.ae/support or call 800 155.
What is Call Forward in Landline Service?
Call Forward allows you to divert incoming calls to another phone number—whether it’s a mobile, home, or business number, within the UAE or internationally. Types of Call Forwarding & Activation Steps: Forwarding Type Activation Status Check Deactivation All Calls – Forwards all incoming calls to another number Dial *21, enter the forwarding number, then press […]
What is Ring Back When Free for Landlines?
Ring Back When Free ensures you don’t have to keep redialing or stay on the line when the person you’re calling is busy. Instead, your phone will automatically connect once the other party becomes available. How Does It Work? Activation, Status Check & Cancellation Action Steps Activate Ring Back When Free Pick up the handset, […]
What is Call Barring with Landlines?
Call Barring allows you to restrict incoming and outgoing calls based on your preferences. You can block specific types of calls to manage usage and avoid unwanted calls. Outgoing Call Barring: You can bar different types of outgoing calls using the following commands: Outgoing Call Barring Type Activation Status Check Deactivation All Calls (blocks all […]
How Many Landline Services Can I Use in My Apartment?
Your apartment can support multiple landline services, depending on the number of available sockets. Here’s what you need to know: Step 1: Check Available Sockets Pro Tip: If you need additional sockets, consult your building management or a licensed technician for installation. Step 2: Enjoy Multiple Landline Services Pro Tip: Having separate landlines can be […]
How Will I Know the Status of My FNL Activation?
Tracking your Fixed Network Line (FNL) activation is easy. You will receive updates at key stages to ensure a smooth setup. FNL Activation Process: Stage What Happens How You’ll Be Notified Order Received Your request is received and processing begins. SMS & email confirmation of order receipt. Order Confirmation Connection type and supported speed are […]
