Voice over IP (VoIP) allows you to make calls over the internet. While some VoIP services are no longer available, du offers an approved alternative for seamless communication.
Step 1: Understand VoIP Service Availability
- Unlicensed VoIP services such as Skype are no longer supported in the UAE.
- du Internet Calling Pack is the approved and reliable way to use VoIP for voice and video calls.
Pro Tip: du’s Internet Calling Pack works with apps like BOTIM and Voico, ensuring high-quality calls within the UAE and internationally.
Step 2: Subscribe to du’s Approved VoIP Service
To continue using VoIP for communication, subscribe to du’s Internet Calling Pack through these steps:
- Visit du.ae/support or the du App.
- Choose the Internet Calling Pack that suits your needs.
- Follow the on-screen instructions to activate the service.
Pro Tip: A reliable internet connection enhances VoIP call quality—ensure your WiFi signal is strong or use a wired connection for the best experience.
Step 3: Get Support If Needed
- If you experience issues with VoIP services, contact du customer care at 800 155 for expert assistance.
- Check du.ae/support for troubleshooting guides and the latest service updates.
Pro Tip: Some apps require activation after subscribing to the Internet Calling Pack—make sure to follow the setup instructions carefully.
Why This Works
- Reliable Communication: The Internet Calling Pack ensures uninterrupted calls using licensed services.
- Compliance & Security: Only approved VoIP apps are permitted in the UAE, guaranteeing a secure experience.
- Easy Subscription: Activate your plan through the du app or website in just a few steps.
- Dedicated Support: du’s official helpline (800 155) provides expert guidance on VoIP setup and troubleshooting.
For more details, visit du.ae/support or call 800 155.
